Communication tool is for helping make the health care journey easier

Cookeville – Cookeville Regional Medical Center (CRMC) has launched CaringBridge, a free online tool for patients and their family members to share health updates with friends and family all in one place.

“This communication tool is for helping make the health care journey easier for families while their loved one is in the hospital or walking through a situation like cancer, a birth, stroke, or other diseases/conditions. You can type in updates and let everyone know at one time the latest news. This helps the family member who is trying to manage multiple text threads or phone chains. It is also secure and private so you can communicate without worry,” said Craig Norris, CRMC director of patient experience.

According to CRMC, there are many features to CaringBridge:

  • a journal to take notes, photos or videos during your stay
  • a personal page for setting up fundraisers and meal trains
  • planner to make requests for errands, daily tasks and to-dos
  • the ability for additional co-authors to help manage the page.

“This really is a one-stop-shop to maintaining and communicating while you or a loved one is in the hospital or walking through a health care journey,” continued Norris. “No one should have to walk through a journey alone and it can become overwhelming trying to keep up with communicating and documenting all the information. The launch of CaringBridge came from the Patient Experience Team to provide a way to make communicating easier for patient and their family.”

Step 1: To get started, visit or download the CaringBridge mobile app to sign up and create a website with a valid email address.

Step 2: Once the email address is registered, begin personalizing the site.

Step 3: Choose privacy settings.

Step 4: Start posting updates and letting people know what is happening.

“The medical center is excited to launch CaringBridge to our community,” said Norris.

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