Employees at Certified workplaces are 93% more likely to look forward to coming to work
SmartBank has been Certified™ by Great Place To Work® for the second year in a row.
This prestigious award is based entirely on what the bank’s associates say about their experience working at SmartBank. This year, an impressive 92% of team members said SmartBank is a great place to work, far surpassing the national average of 57%.
SmartBank’s profile can be viewed on the Great Place To Work® website.
Great Place To Work® is the global authority on workplace culture, employee experience and leadership behaviors proven to deliver market-leading revenue, employee retention, and increased innovation.
“Great Place To Work Certification is a highly coveted achievement that requires consistent and intentional dedication to the overall employee experience,” says Sarah Lewis-Kulin, Vice President of Global Recognition at Great Place To Work. She emphasizes that Certification is the sole official recognition earned by the real-time feedback of employees regarding their company culture. “By successfully earning this recognition, it is evident that SmartBank stands out as one of the top companies to work for, providing a great workplace environment for its employees.”
SmartBank Chief People Officer Becca Boyd
It all starts with leadership.
“At its best, SmartBank is a place where people feel seen, supported and challenged to reach their full potential,” said Rachael Meurrier, Director of Private Banking. “That starts with our leadership—they model transparency, curiosity, and a shared commitment to doing things the right way. We don’t just say we care about people; we build programs and processes that reflect it. Whether it’s celebrating wins, navigating change, or trying something new, there’s a sense of alignment and trust that runs through it all. We believe in growth—for clients, for our teams, and for each other—and we act like it.”
At SmartBank, success is rooted in hiring exceptional people, delivering top-tier client service, expanding strategically and upholding a careful approach to lending.
“Our associates are the core of everything we do. This recognition affirms what we already know—when we take care of our people, excellence follows. It shows up in our service, our relationships and our results,” said President and CEO Billy Carroll shared his thoughts:
The bank remains committed to continuous improvement and looking for strong and strategic opportunities for growth that benefit our shareholders, clients and associates. According to Great Place To Work research, job seekers are 4.5 times more likely to find a great boss at a Certified great workplace.
Additionally, employees at Certified workplaces are 93% more likely to look forward to coming to work and are twice as likely to be paid fairly, earn a fair share of the company’s profits and have a fair chance at promotion.
“This certification reflects the strength of our culture and the deliberate steps we’ve taken to create an environment where people are inspired to stay, empowered to grow, and motivated to lead. Our associates inspire us every day, and their insights continue to shape the future of our workplace,” said Chief People Officer Becca Boyd.
Founded in 2007, SmartBank is a full-service commercial bank providing banking, investment, insurance and mortgage financial services, with 42 branches spanning Tennessee, Alabama, and Florida. Recruiting the best people, delivering exceptional client service, strategic branching and a disciplined approach to lending have contributed to SmartBank’s success.
For more information on SmartBank, visit www.smartbank.com.
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