New data shows FTC received 42,606 fraud reports from Tennessee consumers in 2021

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Tennessee consumers reported losing $62,602,651 to scams last year

WASHINGTON – The Federal Trade Commission received 42,606 fraud reports from consumers in Tennessee in 2021, according to newly released data.

Tennessee consumers reported losing a total of $62,602,651 to fraud, with a median loss of $400.

The FTC’s Consumer Sentinel Network is a database that receives reports directly from consumers, as well as from federal, state and local law enforcement agencies, the Better Business Bureau, industry members and non-profit organizations. Reports from around the country about consumer protection issues—including identity theft, fraud and other categories—are a key resource for FTC investigations that stop illegal activities and, when possible, provide refunds to consumers.

Across all types of reports, the FTC received a total of 99,266 reports from consumers in Tennessee in 2021. 

The top category of reports received from consumers in Tennessee was Identity Theft; followed by Credit Bureaus, Information Furnishers and Report Users; Imposter Scams; Online Shopping and Negative Reviews; and Banks and Lenders.

Fraud losses up nationwide

Nationally, consumers reported losing more than $5.8 billion to fraud in 2021, up from $3.4 billion in 2020. More than $2.3 billion of losses reported last year were due to imposter scams, while online shopping accounted for about $392 million in reported losses from consumers. 

The FTC received 2.8 million fraud reports from consumers in 2021, with imposter scams remaining the most common type of fraud reported to the agency. Online shopping was the second-most common fraud category reported by consumers.

Prizes, sweepstakes and lotteries; internet services; and business and job opportunities rounded out the top five fraud categories nationally.

Sentinel received more than 5.7 million reports overall in 2021. Of these, more than 1.4 million were identity theft reports received through the FTC’s website.

The FTC uses the reports it receives through Sentinel as the starting point for many of its law enforcement investigations, and the agency also shares these reports with approximately 2,800 federal, state, local, and international law enforcement professionals. While the FTC does not intervene in individual complaints, Sentinel reports are a vital part of the agency’s law enforcement mission.

A full breakdown of reports received in 2021 is now available on the FTC’s data analysis site at The data dashboards there break down the reports across a number of categories, including by state and metropolitan area.

The Federal Trade Commission works to promote competitionstop deceptive and unfair business practices and scams, and educate consumers. Report fraud, scams, or bad business practices at Get consumer advice at Also, follow the FTC on social mediasubscribe to press releases, and read the FTC’s blogs.

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