SMITHVILLE – DeKalb County-based DTC Communications has named a new chief executive officer
Chris Townson will now lead the member-owned telecommunications cooperative and brings 22 years’ industry experience. He replaces former CEO Craig Gates, who took another position outside Tennessee. He had served at DTC since 2011.
“I am excited to be joining the DTC family, and I look forward to getting to know the employees and the communities they serve,” Townson said in a release. “DTC Communications has an established history and that comes down to dedicated employees and a board that cares about their neighbors. I want to hear from our members so I can serve alongside them.”
Townson, a native of northeast Alabama, began his career with Farmers Telecommunications Cooperative in 1994. His most recent senior management responsibilities included serving as assistant corporate secretary and manager of customer service and support. In this role he led employees in all functions of the cooperative’s local and competitive operations with respect to customer service, sales and support activities.
“Cooperatives matter because people matter,” Townson said. “These are challenging times for the telecommunications industry. We are facing changing regulation, rapidly evolving technologies and the need for broadband expansion. But when local people work together, we can accomplish great things. I’m proud to have the opportunity to lead DTC during this important period.”
DTC Communications started in 1951 as a local telephone company serving areas in Alexandria, Auburntown, Gordonsville, Liberty, Milton, Norene, Smithville, Temperance Hall, Woodbury, and Woodland. Today, DTC offers advanced communications services, including landline and wireless phone, Internet access, high speed data services, special calling features, voice mail DTC TV and security services.