LASMTC will use the grant to integrate artificial intelligence agents into its intake system
The Legal Services Corporation (LSC) is awarding a Technology Initiative Grant (TIG) in the amount of $209,056 to Legal Aid Society of Middle Tennessee and the Cumberlands (LASMTC). The grant will allow LASMTC to improve its legal help line intake system to better serve Tennesseans.
“LSC’s TIG program distributes annual grants to legal services providers across the United States. This year, LSC is awarding 32 grants totaling $4.2 million for projects that leverage technology to improve legal services delivery to low-income Americans and increase access to high-quality legal services, the judicial system and legal information,” according to a release.
LASMTC will use the grant to integrate artificial intelligence agents into its intake system. This upgraded system will be scalable, secure and offer multilingual intake capabilities. By automating processes and improving data accuracy, the technology will shorten wait times and broaden access to legal assistance.
“For a challenge as major as closing the justice gap, we must make use of every tool at our disposal,” said LSC President Ron Flagg. “Technology is already improving the capacity and accessibility of legal services. As tech continues to advance, LSC is working to ensure that the benefits of these tools are shared with all Americans, not just those with considerable resources.”
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