The Wall of Fame is awarded to Hampton Inn’s scoring in the top 15 percent of the brand in Quality Assurance, Inspections and Guest Satisfaction Scores for Service and Accommodations.
“We are honored to be recognized by Hampton with this Wall of Fame Award”, said Regina Samy, Nashville-based Platinum Management Service’s Vice President of Operations. “Our team works hard each day to spread ‘Hamptonality’ to our guests by providing excellent customer service. It’s because of that commitment we are able to be recognized for this honor.”
“As a top quality leading management company in the Hampton brand, having a hotel acknowledged on the Wall of Fame is both an honor for Platinum Management Services and a testament to the quality job that Misty Pearson and her staff do in Cookeville,” said Bill Upshaw, President.
Hampton Inn Hotels foster a unique culture of hospitality — called “Hamptonality.” This term describes each hotel’s approach to friendly customer service, anticipating guests’ needs and providing travelers with helpful suggestions about area attractions, historical facts and fun things do around town.