UCHRA transportation services director announces retirement after 35 years

PUTNAM COUNTY — In the late 1980s, the Upper Cumberland Human Resource Agency (UCHRA) operated approximately 60 buses total within the 14-county region. Destination offerings were few, save for the occasional Cookeville or Nashville trip twice per week and the budget hovered at $800,000 with an empty fund balance. 

Today, the agency’s transportation department has approximately $10 million in funding and another $2 million fund balance. 

“We are currently providing more transit trips and receiving more funding than any other rural system in the state,” said Rebecca Harris, transportation services director/UCHRA deputy director. 

Harris recently announced her plans to retire at the end of the current calendar year.

“After 35 years at UCHRA, it seemed like the right time to retire,” she explained. “Transportation is constantly evolving, and Cookeville possibly will be facing some changes in transit service with urbanization in the next two to three years. It seemed like the right time for the agency to transition prior to these changes. This will give the new director time to get familiar with all the services we provide as we move into the next phase of UCHRA public transportation.”

When she first joined the agency in 1985, Harris started as a clerk in the workforce division before moving to the Community Services department. In 1989, she was named the county coordinator of White and Van Buren counties and became involved in transportation. In September 2001, Harris was named the transportation services director. 

“Over the last 19 years as the transit director I have seen a lot of changes,” she said. “Today, we go to Nashville five times a day, sometimes more. We have gone from 40 drivers to 140 and (from) 60 buses to 110.” 

Harris says that the majority of her role consists of working two, three and five years out. Some of those plans include new partnerships to bring unique service offerings to the region.  

Recently, UCHRA was named part of a unique partnership with Tennessee Tech University and others to develop an electrical vehicle testbed in the 14-county Upper Cumberland region of Tennessee. An all-electric E-450 shuttle bus will be operated by UCHRA as part of that project; the first all-electric vehicle in the agency’s public transportation fleet. That vehicle will first serve the campus of TTU and downtown Cookeville before moving out into the 14-county region.

Harris says she feels like UCHRA’s transportation program has a solid foundation and the new director will be poised to focus primarily on providing new and innovative transit services to the Upper Cumberland. 

“There is a good team here,” Harris added. “I have been so blessed to have worked with so many good people at UCHRA. I have made so many friends at and through the UCHRA over the last 35 years. My fondest memory though, (that) I will always cherish and be grateful for, is that I met the love of my life here; my husband, Tim Harris.” 

“Rebecca has been a great asset to the Upper Cumberland region,” said Mark Farley, UCHRA executive director. “Her vision for public transportation has not only transformed this program but will have a positive effect on the citizens that we serve for years to come. Her experience and knowledge will be hard to replace.”

Harris will retire from the agency at the end of the current calendar year. 

About Upper Cumberland Human Resource Agency: The Upper Cumberland Human Resource Agency (UCHRA) was established by the Tennessee General Assembly in 1973 to be the delivery system for human resources in the fourteen counties of the region. The programs operated by UCHRA initially included job training and transportation. During ensuing years, the UCHRA has expanded to supply a wide range of services that use a combination of funds from federal, state and local organizations.

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