Agency fielded 3,728 consumer complaints in 2024 $17.54 million was returned to Tennesseans in 2024 through the Department’s mediation and restitution efforts, according to The Tennessee Department of Commerce & Insurance (TDCI). That number set a record. TDCI’s Consumer Insurance Services team, which mediates complaints between consumers and insurance companies, fielded 3,728 complaints from consumers … Continue reading TDCI says $17.54 million worth of restitution and mediation was returned in 2024