NASHVILLE – Tennessee Gov. Bill Haslam, Economic and Community Development Commissioner Randy Boyd announced Friday that Call 2 Answer LLC will invest $800,000 for a new medical and urgent contact center that will create 250 jobs in Maury County.
Call 2 Answer is a 24/7 medical and urgent contact provider that primarily serves the health care industry, but also other industries in need of urgent communication support services such as HVAC, refrigeration, legal and real estate.
“Tennessee offers companies tremendous advantages. Among the biggest benefits for any business tied to the health care sector is being close to Nashville’s prominent and leading role in the industry,” Haslam said. “I’d like to thank Call 2 Answer for committing to create 250 new jobs in Spring Hill and bringing us closer to our goal of making Tennessee the No. 1 location in the Southeast for high quality jobs.”
The company’s Spring Hill center will be located in the Northfield Workforce Development Training Center, the former headquarters for Saturn. Call 2 Answer will provide service for physicians, hospitals, and other health care entities as well as support for commercial industries throughout the U.S.
“The creation of 250 new jobs by Call 2 Answer is further proof of the power of Middle Tennessee’s $40 billion health care industry,” Boyd said. “Nashville’s existing hub of health care innovation – from its university network to emerging healthcare technology companies to traditional hospital operators – is a unique and dynamic asset that drives this type of business growth throughout Middle Tennessee. Thank you, Call 2 Answer, for choosing Spring Hill for this new urgent contact center.”
Nashville will be an initial strategic market for Call 2 Answer’s support center. However, the company plans to also target markets in major metropolitan areas as it expands service to clients nationwide.
“We have assembled one of the most experienced and high quality management teams in the industry,” Call 2 Answer CEO David Bednowitz said. “Call 2 Answer is poised to become the national leader of client communication support services with the emphasis on client satisfaction. We are very fortunate to have found a location that is close to the hub of health care activity and gives us access to a growing labor market. We are extremely excited to offer our new team members quality jobs with quality benefits in Maury County.”
Local Maury County officials and the Tennessee Valley Authority praised Call 2 Answer for its decision to locate in Spring Hill.
“I am very pleased to welcome Call 2 Answer to our community,” Maury County Mayor Charlie Norman said. “We appreciate the new jobs they are creating and their selection of Maury County as a place to do business. Our citizens continue to see new opportunities for both career and personal advancement. It is an exciting time as Maury County continues to move forward. We greatly appreciate Call 2 Answer for being an important part of that progress.”
“We are elated to welcome Call 2 Answer to Maury County,” Wil Evans, president of the Maury County Chamber and Economic Alliance, said. “The diverse jobs created by such a great company will further enhance the positive economic momentum our community is experiencing. Thank you to our local and regional economic development partners for your work on this project.”
“The South Central Tennessee Workforce Board is pleased to welcome Call 2 Answer to Northfield, our workforce development facility for training and development in Spring Hill,” Jan McKeel, executive director of the South Central Tennessee Workforce Alliance, said. “Diversity of careers and entrepreneurship are important in a healthy economy, and we are thrilled to see the start up of this new company in our region, along with the new jobs it brings.”
“TVA and Columbia Power and Water Systems congratulate Call 2 Answer on its decision to locate and create job opportunities in Spring Hill,” TVA Senior Vice President of Economic Development John Bradley said. “We are proud to partner with the Maury Alliance and Tennessee Department of Economic and Community Development to help further TVA’s mission of service by facilitating job growth in the Valley.”
Spring Hill and Maury County are represented Sen. Joey Hensley (R – Hohenwald), Rep. Sheila Butt (R – Columbia) and Rep. Michael Curcio (R – Dickson) in the Tennessee General Assembly.